- Outcome Measures: What is the outcome or result? How is the overall system performing?
- Process Measures: Are the parts/steps in the system performing as planned?
- Balance Measures: Are changes designed to improve one part of the system causing new problems in other parts of the system?
EXAMPLE: Weight loss
- Weight lost in Kilograms
- Calories in
- Calories out
- Time taken to exercise, cost (gym membership, New wardrobe!)
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